Charity of the Year 2021
Every year we work with a local charity to raise awareness and funding for all the amazing work they do for our community. As lockdown restrictions are slowly starting to lift, we are happy to announce that our Charity of the Year for 2021 will be SMART again! We look forward to raising more money to help this lovely charity.
Save on Microsoft 365 products for your business
Over the last 12 months, we have been busy behind the scenes deepening our partnership with Microsoft and becoming a Microsoft Direct Bill Cloud Solution Provider (CSP). We have evolved our cloud services into a new brand we have named Nimmbus.
Today, we are very proud to announce the launch of www.nimmbus.com
Microsoft Teams
You may have noticed that over the last few months more and more meeting requests are coming through on Microsoft Teams rather than Skype for Business this is due to Microsoft preparing to retire Skype for Business. If you haven’t already, we would recommend that you start planning your transition from Skype for Business to Microsoft Teams.
Simply the best IT Support for Business
Our IT support team ensures your users are productive and your computers run smoothly with over 80% of issues resolved same-day.
Is it time to switch IT Providers?
In this blog article we delve into some of the signals to look out for that suggest your IT support provider may not have delivered the best support in these times of emergency.
What should you have expected from your IT provider?
Businesses are now returning to a some sort of normality; we look back over the lockdown to talk about what you really should have received and expected from your IT provider.
Remote Working
Over the past few months, we have seen a huge increase in the demand for enabling remote working. In these challenging times, we have seen roles that used to be fixed to offices only, switch to remote working, with companies embracing their staff working from home.
Best Practice Guide for SME IT Part 2: Devices
Once we are happy with the identity of a user, how do we know the device is virus free, secure and encrypted? Is that it or is there more we can do to ensure we trust a device?
Best Practice Guide for SME IT Part 1: People
Each person, each user of the IT systems, has an identity for one or more systems and herein is one of our first common problems: Each person has several identities as far as the IT systems are concerned. This is a problem if it's left unchecked.
Best Practice Guide for SME IT: Better IT Systems
It’s important to understand your current IT system, take steps to protect your data and improve your overall IT environment. Let us guide your business to a world of better IT!
Lacking transparency from your current IT provider?
Our management portal, written and developed in-house by our team of technology experts, is encrypted, secure, and private. Allowing you to look behind the service we provide to gain real insight into your organisation's demands on IT.
Cyber Security
Take steps to protect yourself and your data security online. The firms you deal with have a responsibility to do this, but there are things you can do to help.
Basic Computer Maintenance
At ctm IT Support, we are often asked, what can users do themselves to keep their workstation running as “healthy” as possible. Here are a few things you can try.
Microsoft Multi-Factor Authentication
Traditionally a username and a password combination were good enough to authenticate you against a system. But that’s no longer good enough.