News

Save on Microsoft 365 products for your business

by Rupert Davey
November 2020

Over the last 12 months, we have been busy behind the scenes deepening our partnership with Microsoft and becoming a Microsoft Direct Bill Cloud Solution Provider (CSP). We have evolved our cloud services into a new brand we have named Nimmbus.

Today, we are very proud to announce the launch of www.nimmbus.com

Microsoft Teams

by Danielle Whiteman
October 2020

You may have noticed that over the last few months more and more meeting requests are coming through on Microsoft Teams rather than Skype for Business this is due to Microsoft preparing to retire Skype for Business. If you haven’t already, we would recommend that you start planning your transition from Skype for Business to Microsoft Teams.

Simply the best IT Support for Business

by Rupert Davey
July 2020

Our IT support team ensures your users are productive and your computers run smoothly with over 80% of issues resolved same-day.

Is it time to switch IT Providers?

by Rupert Davey
July 2020

In this blog article we delve into some of the signals to look out for that suggest your IT support provider may not have delivered the best support in these times of emergency.

What should you have expected from your IT provider?

by Rupert Davey
July 2020

Businesses are now returning to a some sort of normality; we look back over the lockdown to talk about what you really should have received and expected from your IT provider.

Remote Working

by Danielle Whiteman
June 2020

Over the past few months, we have seen a huge increase in the demand for enabling remote working. In these challenging times, we have seen roles that used to be fixed to offices only, switch to remote working, with companies embracing their staff working from home.

Best Practice Guide for SME IT Part 2: Devices

by Rupert Davey
April 2020

Once we are happy with the identity of a user, how do we know the device is virus free, secure and encrypted? Is that it or is there more we can do to ensure we trust a device?

Best Practice Guide for SME IT Part 1: People

by Rupert Davey
March 2020

Each person, each user of the IT systems, has an identity for one or more systems and herein is one of our first common problems: Each person has several identities as far as the IT systems are concerned. This is a problem if it's left unchecked.

Best Practice Guide for SME IT: Better IT Systems

by Rupert Davey
February 2020

It’s important to understand your current IT system, take steps to protect your data and improve your overall IT environment. Let us guide your business to a world of better IT!

Charity of the Year 2020

by Rupert Davey
January 2020

Each year we work with one local charity to raise awareness and funding for the amazing work they do. After a fantastic series of events in 2019, we’re really looking forward to supporting our 2020 charity of the year. 

 

Lacking transparency from your current IT provider?

by Rupert Davey
January 2020

Our management portal, written and developed in-house by our team of technology experts, is encrypted, secure, and private.  Allowing you to look behind the service we provide to gain real insight into your organisation's demands on IT.

Cyber Security

by Rupert Davey
November 2019

Take steps to protect yourself and your data security online. The firms you deal with have a responsibility to do this, but there are things you can do to help.

Basic Computer Maintenance

by James Stableford
October 2019

At ctm IT Support, we are often asked, what can users do themselves to keep their workstation running as “healthy” as possible. Here are a few things you can try. 

Microsoft Multi-Factor Authentication

by Rupert Davey
January 2019

Traditionally a username and a password combination were good enough to authenticate you against a system. But that’s no longer good enough.