Our IT Support team ensures your users are productive and your computers run smoothly. Providing you a dedicated telephone, email and live chat help desk, our technicians can connect securely to your users to diagnose problems, with over 80% of IT Support issues resolved same-day.

The Microsoft cloud ecosystem of Office 365 and Azure, integrating with Windows 10 and Windows Server, offers a huge array of services to aid team productivity, company security and user collaboration.

Working with your internal IT team or your management team, we design, deploy and support Microsoft Windows Server networks, including virtual environments, based on Windows Server and Hyper-V

Our web-based management portal is written and developed in house by our team of technology experts. Encrypted, secure, and private, it allows you to gain real insight into your organisation's demands on IT.

Resolved Same-day

The percentage of support issues raised with us that are fixed on the day they are raised.
28 day rolling average updated 09/05/2021

Resolved within SLA

The percentage of support issues raised with us that are fixed within the time allowed under our Service Level Agreement (SLA).
28 day rolling average updated 09/05/2021
I'd definitely recommended ctm to other firms looking for IT support.
, IT/MI & Aftercare
Recruitment, Lincolnshire
Latest News
Charity of the Year 2021
by Danielle Whiteman
April 2021

Every year we work with a local charity to raise awareness and funding for all the amazing work they do for our community. As lockdown restrictions are slowly starting to lift, we are happy to announce that our Charity of the Year for 2021 will be SMART again! We look forward to raising more money to help this lovely charity.