Our IT Support team ensures your users are productive and your computers run smoothly. Providing you a dedicated telephone, email and live chat help desk, our technicians can connect securely to your users to diagnose problems, with over 80% of IT Support issues resolved same-day.

The Microsoft cloud ecosystem of Office 365 and Azure, integrating with Windows 10 and Windows Server, offers a huge array of services to aid team productivity, company security and user collaboration.

Working with your internal IT team or your management team, we design, deploy and support Microsoft Windows Server networks, including virtual environments, based on Windows Server and Hyper-V

Our web-based management portal is written and developed in house by our team of technology experts. Encrypted, secure, and private, it allows you to gain real insight into your organisation's demands on IT.

Resolved Same-day

The percentage of support issues raised with us that are fixed on the day they are raised.
28 day rolling average updated 21/07/2019
Live

Resolved within SLA

The percentage of support issues raised with us that are fixed within the time allowed under our Service Level Agreement (SLA).
28 day rolling average updated 21/07/2019
Live
ctm are wonderful! They're doing an excellent job, and we'd happily recommend them.
, Administration Manager
Health, Cambridgeshire
Latest News
New! Live Chat IT Support
by Rupert Davey
May 2019

We’re very proud to announce the launch of Live Chat IT Support.

If you're an existing client, please visit: https://my.ctm-it.com and click Chat Now.