'},data:[{name:"Same Day",y:88,color:"#0a0"},{name:"Not Same Day",y:12,color:"#bbb"}]}]}))});
Resolved within SLA
The percentage of support issues raised with us that are fixed within the time allowed under our Service Level Agreement (SLA).
28 day rolling average updated 30/01/2023
Live“ctm IT support always provides very good service.”
Jackie, Administration
Construction, Suffolk
Latest News
by Rupert Davey
December 2022
Our helpdesk we will be operating normally during core business hours only, please read on for details.