Our IT Support team ensures your users are productive and your computers run smoothly. Providing you a dedicated telephone, email and live chat help desk, our technicians can connect securely to your users to diagnose problems, with over 80% of IT Support issues resolved same-day.

The Microsoft cloud ecosystem of Office 365 and Azure, integrating with Windows 10 and Windows Server, offers a huge array of services to aid team productivity, company security and user collaboration.

Working with your internal IT team or your management team, we design, deploy and support Microsoft Windows Server networks, including virtual environments, based on Windows Server and Hyper-V

Our web-based management portal is written and developed in house by our team of technology experts. Encrypted, secure, and private, it allows you to gain real insight into your organisation's demands on IT.

Resolved Same-day

The percentage of support issues raised with us that are fixed on the day they are raised.
28 day rolling average updated 25/04/2019
Live

Resolved within SLA

The percentage of support issues raised with us that are fixed within the time allowed under our Service Level Agreement (SLA).
28 day rolling average updated 25/04/2019
Live
The ctm IT Support team are excellent to work with.
, Managing Director
Marketing, Essex
Latest News
Microsoft Enterprise Mobility & Security E3
by Laura Garwood
April 2019

Many of our clients have Microsoft Enterprise Mobility & Security E3 subscriptions and, together with Office 365 and Windows 10 Pro, forms the core of a 100% cloud first infrastructure.