Our IT Support team ensures your users are productive and your computers run smoothly. Providing you a dedicated telephone, email and live chat help desk, our technicians can connect securely to your users to diagnose problems, with over 80% of IT Support issues resolved same-day.

The Microsoft cloud ecosystem of Office 365 and Azure, integrating with Windows 10 and Windows Server, offers a huge array of services to aid team productivity, company security and user collaboration.

Working with your internal IT team or your management team, we design, deploy and support Microsoft Windows Server networks, including virtual environments, based on Windows Server and Hyper-V

Our web-based management portal is written and developed in house by our team of technology experts. Encrypted, secure, and private, it allows you to gain real insight into your organisation's demands on IT.

Resolved Same-day

The percentage of support issues raised with us that are fixed on the day they are raised.
28 day rolling average updated 18/10/2021
Live

Resolved within SLA

The percentage of support issues raised with us that are fixed within the time allowed under our Service Level Agreement (SLA).
28 day rolling average updated 18/10/2021
Live
ctm IT Support provide excellent service & a fantastic support Team!
, Financial Controller
Design, Dorset
Latest News
ctm IT Support upgrade phone system to Microsoft Teams
by Rupert Davey
September 2021

In the coming days we will be updating the ctm IT Support phone system to be based solely on Microsoft Teams.