- Cambridgeshire
- Hertfordshire
- Northamptonshire
- Bedfordshire
- Essex
- Norfolk
- Suffolk
- And beyond!
We're now able to offer our customers our full helpdesk service for up to 14 hours per day, from 7:00 am to 9:00 pm Monday to Friday, with 24/7 emergency coverage.
We design, install and support IT networks for small and medium sized businesses.
Our Desktop, Laptop & User IT Support package ensures that all of your PCs run smoothly, both now and well into the future, protecting your investment in your organisation's infrastructure.
Our Server & Network IT Support package is the heart of our service and the most popular with our customers, providing both peace-of-mind and effective IT.
We specialise in IT infrastructure projects, including server and network upgrades, office moves, Cloud migrations and virtualisation work.
Established in 1999, we have gained a huge amount of experience in a wide range of technologies and products over the years. Our in house specialists ensure that we’ve always got the knowledge we need at our fingertips, while our continual development program ensures that our knowledge stays current, accurate and deep.
"We're really pleased with ctm and would happily recommend them to others."
9/10Russell, Partner
Architecture, Cambridgeshire
Simply the best IT support for business, it's what we do. But don’t take our word for it, let us prove it to you. Our trial package lets you try us for three months. We’ll check in with you regularly during the trial and if at any point you change your mind you can simply walk away. No long-term contracts, no tie-ins, no charge.
"Very reliable with excellent customer service. I'd happily recommend you."
9/10Sarah, Managing Partner
Legal, Essex
You’ll have a small number of technicians working for you that you’ll know by name. Your calls will be answered within three rings and your emails within fifteen minutes by our trained Helpdesk team, not under-skilled script readers in a distant call-centre, and the majority of calls will be resolved on-the-line there and then.
"ctm are wonderful! They're doing an excellent job, and we'd happily recommend them."
9/10Penny, Administration Manager
Health, Cambridgeshire
We’ll monitor all of your key servers and services remotely 24/7 with email and SMS alerts to notify our technicians at the first sign of a problem. We’ll configure all of your key IT services to notify us directly of any problems, including virus detections and hardware failures, so we’ll always have our finger on the pulse.
"ctm picked up our IT support needs quickly & without fuss. Switching to them was so easy!"
9/10Julie, Director
Engineering, Bedfordshire
We believe in building strong, personal relationships with our customers, and our team like nothing more than working directly with you or discussing ideas over the phone. We are audited every year to the internationally recognised ISO 9001 standard and have access to the latest products direct from Microsoft.
"A reliable IT support company, no hesitation in recommending them!"
9/10Ruth, Director
Investments, London
We use the latest web technologies throughout our product to make it easier than ever for you to work with us. You’ll receive automatic updates on all of the issues we are handling for you, paperless invoicing and all of our onsite visits and planned downtime bookings will be emailed directly into your calendar.
"The technical ability and customer services of ctm remain excellent."
8/10Andy, Director
Security, Suffolk
All our short-term, flexible contracts have a notice period of just three months and a fixed monthly charge for our Core support package. If you need to change your commitment levels or if you change your mind, you aren’t locked into a long term agreement that can’t adapt to the changing needs of your business.
"A big thank you to the entire ctm team. Our weekend office move went perfectly!"
10/10Paul, Partner
Architecture, Cambridgeshire
In addition to our standard telephone and email Helpdesk service, we provide an emergency on-call service outside of normal working hours direct to our Technicians and Engineers so, if the worst happens and you need us urgently, we’ll always be there for you, no matter what the time of day or night.
"The recent upgrades are having a very positive impact on performance. Thanks ctm!"
8/10Brian, Practice Manager
Finance, Cambridgeshire
We put the satisfaction of our customers at the very top of our list. Everything we do is dedicated to the aim of ensuring that you receive the best possible service we can deliver. We’ll check in with you on a regular basis to ask what you think of our service and the scores and comments we receive are published on our website.
"We're very pleased with ctm IT Support, they do a fantastic job."
10/10Jerry, IT Manager
Charity, Cambridgeshire
Established in 1999, we have gained a huge amount of experience in a wide range of technologies and products over the years. Our in house specialists ensure that we’ve always got the knowledge we need at our fingertips, while our continual development program ensures that our knowledge stays current, accurate and deep.
"The ctm IT Suport team are excellent to work with, both over the phone and onsite."
8/10Andrew, Managing Director
Marketing, Essex
Simply the best IT support for business, it's what we do. But don’t take our word for it, let us prove it to you. Our trial package lets you try us for three months. We’ll check in with you regularly during the trial and if at any point you change your mind you can simply walk away. No long-term contracts, no tie-ins, no charge.
"The server installation went amazingly well and ctm IT Support proved invaluable!"
10/10James, Manager
Security, Herts
You’ll have a small number of technicians working for you that you’ll know by name. Your calls will be answered within three rings and your emails within fifteen minutes by our trained Helpdesk team, not under-skilled script readers in a distant call-centre, and the majority of calls will be resolved on-the-line there and then.
"I would absolutely recommend ctm to others looking for IT support services."
9/10Maureen, Office Manager
School, Cambridgeshire
We’ll monitor all of your key servers and services remotely 24/7 with email and SMS alerts to notify our technicians at the first sign of a problem. We’ll configure all of your key IT services to notify us directly of any problems, including virus detections and hardware failures, so we’ll always have our finger on the pulse.
"You're doing really well - prompt, effective & with excellent customer service."
9/10Trevor, Managing Director
Printing, Suffolk
We believe in building strong, personal relationships with our customers, and our team like nothing more than working directly with you or discussing ideas over the phone. We are audited every year to the internationally recognised ISO 9001 standard and have access to the latest products direct from Microsoft.
"We've recommended ctm IT Support on numerous occasions & will continue to do so."
9/10Lorna, Operations Director
Recruitment, Cambridgeshire
We use the latest web technologies throughout our product to make it easier than ever for you to work with us. You’ll receive automatic updates on all of the issues we are handling for you, paperless invoicing and all of our onsite visits and planned downtime bookings will be emailed directly into your calendar.
"Thanks for your excellent explanation - the Cloud has become a clear blue sky!"
8/10Gordon, Chairman
Recycling, Essex
All our short-term, flexible contracts have a notice period of just three months and a fixed monthly charge for our Core support package. If you need to change your commitment levels or if you change your mind, you aren’t locked into a long term agreement that can’t adapt to the changing needs of your business.
"We'd recommended ctm IT Support to other companies, their customer service is excellent!"
10/10Caroline, Operations Director
Marketing, Suffolk
In addition to our standard telephone and email Helpdesk service, we provide an emergency on-call service outside of normal working hours direct to our Technicians and Engineers so, if the worst happens and you need us urgently, we’ll always be there for you, no matter what the time of day or night.
"I'd definitely recommended ctm to other firms looking for IT support."
9/10Jimmy, IT/MI & Aftercare
Recruitment, Lincolnshire
We put the satisfaction of our customers at the very top of our list. Everything we do is dedicated to the aim of ensuring that you receive the best possible service we can deliver. We’ll check in with you on a regular basis to ask what you think of our service and the scores and comments we receive are published on our website.
"Since ctm took over, there's been a total turnaround in IT performance and stability."
9/10Dan, Operations Manager
Water Treatment, Essex
Established in 1999, we have gained a huge amount of experience in a wide range of technologies and products over the years. Our in house specialists ensure that we’ve always got the knowledge we need at our fingertips, while our continual development program ensures that our knowledge stays current, accurate and deep.
"I can sleep at night knowing that we are using experts. I'd happily recommend ctm IT Support."
9/10Claire, Managing Director
Document Management, Suffolk
Simply the best IT support for business, it's what we do. But don’t take our word for it, let us prove it to you. Our trial package lets you try us for three months. We’ll check in with you regularly during the trial and if at any point you change your mind you can simply walk away. No long-term contracts, no tie-ins, no charge.
"ctm are prompt, reliable and good value. I recently recommended them to another firm."
9/10Cliff, Facilities Manager
Charity, Cambridgeshire
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