We provide specialist support to your users with Microsoft Copilot and related tools, bringing the expertise your organisation needs to get the very best from your AI investment.
If you're new to AI, we can assist you to take your first steps, preparing your organisation and systems for the leap forwards.
We'll also provide training to your users, showing them what's possible and helping them to discover new applications for the technology, all the while ensuring that your AI estate is running smooth and secure.
From time-to-time even the most advanced tooling needs a helping hand and that's where our Microsoft certified technicians come in.
We are available to help with all and any day-to-day Copilot technical issues ensuring that you're fully supported in the use of these sophisticated tools.
You are a forward-looking organisation, eager to use the latest tools for the betterment of your customers and stakeholders.
Allow our Microsoft Copilot certified technicians guide you on that journey through one-to-one coaching and group sessions to public webinars and Microsoft Learn material.
Coaching can be one-to-one or with a small group, in-person or remote, and available from time-to-time, on-demand and in response to Copilot usage feedback.
Our Microsoft certified technicians will meet with you and guide you on good practices, giving you hints and tips and help you get the most from your Microsoft Copilot experience right there in the context of your own work.
We will provide your Microsoft Copilot users with curated Microsoft Learn material, unlocking bite-sized learning opportunities for them.
These user-guided, self-paced exercises are a perfect way to keep abreast of this fast-paced technology.
We provide demonstrations hosted on Teams and open to all of your users, with chat and Q&A provided.
We'll cover topics from specific applications to use-cases, bringing you what's new from across the Microsoft Copilot and wider AI world.
Our Microsoft certified technicians will securely monitor your AI telemetry and usage data to keep adoption and engagement high, maintaining your AI infrastructure and minimising risks.
Our team will nurture adoption and uptake within your organisation by:
Behind-the-scenes our Microsoft certified technicians get access to all the usage data, telemetry and insights necessary to guide and optimise usage within your company.
Usage data will be surfaced in tenant via Microsoft Viva Insights and in our bespoke management portal for management consumption.
Microsoft Copilot agents, like anyone, can have off days. We're here to ensure your agents are running at their optimum performance.
For agents created in the formidable Microsoft Copilot Studio, we'll assess their health and take action to correct any deviatations from their intended use.
With Microsoft Copilot deployed into your Microsoft ecosystem, security and governance are crititcal.
Our team will work with you to prepare your M365 tenant and organisation for AI. From pilot to full adoption: we're here to guide you every step of the way.
Because of the risks to your organisation, all of our Artificial Intelligence customers are also Cybersecurity customers.
You'll benefit from close collaboration between our AI and Cybersecurity teams on matters concerning AI-related data oversharing, data access, user permissions, data security and wider compliance matters.
Technical and people controls concerning the use of AI in your organisation need clear definition and enforcement.
We'll create an AI policy for your organisation handbook, backed by technical controls and reporting, which will be reviewed annually in conjunction with our Cybersecurity team.
Microsoft Copilot acts as the user, in the security context of the user, so we'll ensure that every user has the correct permissions and access to your organisation's data.
