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Working at ctm

IT Managed Services Apprentice

£17,000 (year one), up to £27,500 (year two)

The apprenticeship at ctm is unlike any other. Apprentices will rotate through each of our four departments: Modern Work, Infrastructure, Cybersecurity and Business Development. 

In Modern Work, you will join our Helpdesk team and gain experience in user support and resolving issues along with provisioning new machines for users. There will also be an opportunity to assist in project work, which could involve migrating customers to Microsoft 365. Each day will be varied and the amount of experience you will gain will be immense.

When you join the Infrastructure team, you will find out how we install and support all of the IT equipment that is behind the scenes and away from the day to day support of users. This will give you experience with Microsoft Windows Servers, both on-premise and within the Microsoft Azure cloud. 

During your time in Cybersecurity you will learn how to protect an entire IT estate, identifying and defending against malicious activity from both within a network and the wider world. 

Finally you will have the opportunity to work alongside our Business Developers and gain experience in selling our products and services to new and existing customers. 

Following the successful completion of the 24 month Apprenticeship, there would be an opportunity to join the team in one of our departments full-time.

To apply please visit the government apprenticeship site at IT Managed Services Apprentice

Key skills

  • Good communication skills
  • Attention to detail
  • A personal interest in IT

Supporting skills

  • Working knowledge of Windows 10/11

Experience required


Apply for this role

To apply for this role please complete our application form and we'll be in touch as soon as possible.

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The Investors in People standard is all about recognising that the team is the heart of our business. Irrespective of the technology used or the challenges faced, we work together as one to deliver for our customers and make this a great place to work.