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Working at ctm

Account Manager

£35,200 + benefits

We have an opportunity for an experienced Account Manager with a strong Managed Service Provider (MSP), Cloud Solution Provider (CSP) and/or general SME IT consultancy background.

You will be responsible for managing a portfolio of existing customers and their IT Support and Microsoft cloud subscription contracts.

You will be working as part of a team in a capable and friendly organisation reporting directly to the Managing Director. 

The main duties of this role include:

  • Managing your portfolio of existing customers
  • Assisting with cross sell/up sell opportunities
  • Ensuring customer success and satisfaction   
  • Travelling to customer sites

You should be personable and able to build close working relationships with ease.

Key skills

  • Good business and commercial acumen
  • Excellent verbal, written and presentation skills
  • Own vehicle suitable for customer travel

Supporting skills

  • Self-starter
  • Knowledge of current Microsoft cloud products

Experience required

Minimum 3 years account management or sales experience in an CSP/MSP/IT consultancy environment.

Apply for this role

To apply for this role please complete our application form and we'll be in touch as soon as possible.

Investors in People Gold Investors in People Gold

The Investors in People standard is all about recognising that the team is the heart of our business. Irrespective of the technology used or the challenges faced, we work together as one to deliver for our customers and make this a great place to work.