IT Support Technician

£25,000 + profit share + benefits

We provide a challenging environment for ambitious Support Technicians with many opportunities to learn new products and skills. In 2016 we achieved Investors in People Gold which re-enforces our commitment to continuous learning and providing the best working environment for our team. We have also been a Microsoft Partner for many years, which allows us to test and install the latest Microsoft software before many of our competitors.  

From our Cambridge office, your role will be to support our clients’ systems, which are Microsoft based networks of 20+ PCs.  You will need to be skilled in analysing problems and support issues and providing diagnosis and solutions.

Your typical day will include time monitoring the telephone helpdesk mixed with diagnosing and fixing client-side issues. There will be opportunities to achieve Microsoft certifications and in-depth-on-the-job training will be provided.

A manual driving licence is required. 

Key Skills

  • Support of Microsoft Office & Windows 10
  • Personable, presentable with good confident communications skills both written and verbal

Supporting Skills

  • Knowledge of Windows Server
  • Working knowledge of Office 365
  • Analysis and diagnosis of IT support issues

Experience Required

You will need to show a track record of at least 1 years industry experience, provide demonstrations of past work and relevant qualifications.

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