Account Manager

£35,200 pension, benefits, hybrid working

We have an opportunity for an experienced Account Manager with a strong Managed Service Provider (MSP), Cloud Solution Provider (CSP) and/or general SME IT consultancy background.

You will be responsible for managing a portfolio of existing customers and their IT Support and Microsoft cloud subscription contracts.

You will be working as part of a team in a capable and friendly organisation reporting directly to the Managing Director.  The main duties of this role include:

  • Managing your portfolio of existing customers
  • Assisting with cross sell/up sell opportunities
  • Ensuring customer success and satisfaction¬† ¬†
  • Travelling to customer sites

You should be personable and able to build close working relationships with ease.

Key Skills

  • Good business and commercial acumen
  • Excellent verbal, written and presentation skills
  • Own vehicle suitable for customer travel

Supporting Skills

  • Self-starter
  • Knowledge of current Microsoft cloud products

Experience Required

Minimum 3 years account management or sales experience in an CSP/MSP/IT consultancy environment

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