We have an opportunity for an experienced Account Manager with a strong Managed Service Provider (MSP), Cloud Solution Provider (CSP) and/or general SME IT consultancy background.
You will be responsible for managing a portfolio of existing customers and their IT Support and Microsoft cloud subscription contracts.
You will be working as part of a team in a capable and friendly organisation reporting directly to the Managing Director. The main duties of this role include:
- Managing your portfolio of existing customers
- Assisting with cross sell/up sell opportunities
- Ensuring customer success and satisfaction
- Travelling to customer sites
You should be personable and able to build close working relationships with ease.
Benefits
- Profit share and annual performance bonuses (typically 10-15% base annually)
- 20 paid holiday days per year plus Bank Holidays
- 6 paid sick days per year
- Negotiable, flexible hybrid working from home
- 12 paid training days per year on a certified Microsoft syllabus
- Matched personal pension (4% employee, 5% employer)
- Death in service insurance (3 x annual salary as lump sum to estate)
- Four weeks full pay, four weeks half pay parental leave for biological parents of new-borns or adoptive parents of children under the age of two
- Free unlimited electric vehicle charging at the office in Quy
- Access to the Octopus EV company car scheme for significant savings on leasing an electric vehicle
- Access to trade pricing for personal purchases of computer hardware and software
Key Skills
- Good business and commercial acumen
- Excellent verbal, written and presentation skills
- Own vehicle suitable for customer travel
Supporting Skills
- Self-starter
- Knowledge of current Microsoft cloud products
Experience Required
Minimum 3 years account management or sales experience in an CSP/MSP/IT consultancy environment
Apply for this role
To apply for this role please complete our application form and we'll be in touch as soon as possible.