Technologies
Microsoft CRM
Microsoft CRM 3.0 is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to.
- Unify access to key customer information:
- Contact details
- Customer accounts
- Sales leads and opportunities
- Marketing lists
- Service contracts and schedules
- Create custom entities and fields to store information that matters to you
- Deliver information to where it is needed:
- Integrated with Outlook
- Over the web
- To Windows Mobiles
- Automated reporting through Microsoft SQL Server Reporting Services:
- Export to Excel, PDF and other common formats
- Sorting, filtering and charting
- Context sensitive reporting based on search results
- Integrates with other Microsoft products:
- Exchange e-mail can be routed directly into CRM
- Uses SQL Server to store information
- Uses the Active Directory to provide logins
